Frequently asked questions.
Frequently asked questions.
Zabeel Car Accessories & Spares LLC brings expert automotive solutions right to your doorstep in Nairobi.
Yes! All electrical and mechanical repairs at Zabeel come with a 30–90 day service warranty (depending on the job), and genuine parts carry manufacturer warranties (typically 6–12 months).
We stand by our work — if the same issue reoccurs within the warranty period, we’ll fix it free of charge. Transparency and reliability are why Nairobi drivers trust us for everything from a flickering dome light to full engine diagnostics.
Yes! For minor to moderate electrical and mechanical issues, our mobile technicians can come to you — whether you’re at home in Karen, stuck near Two Rivers Mall, or parked in Eastleigh.
We handle on-site:
- Battery & alternator testing
- Fuse and relay replacements
- Basic engine diagnostics
- AC performance checks
- Sensor resets and minor wiring fixes
For major repairs requiring lifts or specialized equipment, we’ll arrange a convenient time for you to visit our fully equipped Nairobi workshop.
Most common repairs are completed within 1–3 hours, especially if parts are in stock (which they usually are at our Nairobi workshop). Examples:
- Alternator or starter replacement: 1–2 hours
- AC recharging or compressor repair: 2–3 hours
- Engine tune-up or sensor replacement: Same day
For complex issues (e.g., wiring harness damage or transmission work), we provide a free estimate and timeline upfront — with no hidden costs. And remember: we offer mobile diagnostics so you don’t always need to bring your car in
Yes! Our certified technicians are trained to service all vehicle types, including:
- Japanese: Toyota, Nissan, Honda, Subaru, Mazda
- European: BMW, Mercedes-Benz, Volkswagen, Audi, Renault
- American & Chinese: Ford, Chevrolet, Chery, Geely, DFSK
We use model-specific diagnostic tools and source OEM-compatible parts to ensure precise electrical and mechanical repairs — whether it’s an alternator on a Fielder or an ECU issue on a BMW 3 Series.
Nairobi’s traffic, frequent idling, and voltage fluctuations can strain your car’s electrical system. Watch for these warning signs:
- Flickering or dim headlights (especially at night on Thika Superhighway or Lang’ata Road)
- Dashboard warning lights (battery, ABS, or check engine) staying on
- Power windows, radio, or AC not working
- Burning smell or smoke from the fuse box
- Engine cranks slowly or won’t start despite a good battery
At Zabeel, we offer free on-site diagnostics and same-day repairs using genuine wiring, fuses, relays, and sensors — all tested for Kenya’s conditions.
In most cases, within 20–30 minutes! Our Nairobi-based response teams are strategically located to ensure rapid assistance across the city.
We specialize in urgent services like:
- Dead battery replacement or jump-start
- Flat tire changes
- Minor electrical faults
- Emergency lighting or fuse repairs
Just call or text +254 745 166666 with your location, and we’ll dispatch the nearest technician immediately — day or night.
Absolutely. At Zabeel, we only stock genuine and high-quality aftermarket parts from trusted brands, tested for Kenya’s road conditions. We carry spares and accessories compatible with all major vehicles — including Toyota, Nissan, Honda, Subaru, BMW, Mercedes-Benz, Ford, Jeep, Volvo, Audi, Mitsubishi and Chinese models. Before any sale or installation, our experts verify compatibility using your car’s make, model, and year — so you never waste money on the wrong part.
Yes! We provide fast, reliable doorstep service for battery replacement, jump starts, minor electrical fixes, and accessory installations anywhere in Nairobi — including Westlands, Karen, Lang’ata, Eastleigh, Ruiru, Thika Road, South C, Embakasi, and the CBD. Our mobile technicians arrive fully equipped with genuine parts and tools. Whether you’re at home, work, or stranded on Ngong Road, just call or WhatsApp us, and we’ll be there — 24/7 for emergencies!
93% of old car batteries can be recycled. To safely dispose of your battery return it to the place of purchase or if you have a battery fitted by Zabeel technician, have them take it away for safe disposal.
The internal rust-free calcium metal exhibits the excellent heat resistibility and the strong immunity against any drastic temperamental change. It is a maintenance free product which is sealed to prevent spillage. We recommend the following to increase the battery life: Don’t leave lights or accessories on. Drive your vehicle regularly to prevent it from losing its state of charge. Try to take a steady one hour drive each week. Keep your battery case clean. Battery terminals should be cleaned with a brush if necessary. Inspect the battery terminals regularly to ensure they haven’t loosened during driving vibration. Have your engine serviced regularly as poor engine condition can overload the battery.
There may be little or no warning, however, if any of the following happens, your battery should be replaced immediately:
- Car has difficulty cranking over.
- Battery indicator light on the instrument panel stays lit for extended periods after starting.
- Headlights dim when the engine is idling.
- Clock starts to loose time after the vehicle sits unused for several days.
All batteries regardless of their chemistry self-discharge. The rate of this depends both on the type of battery and the storage temperature the batteries are exposed to.
An amp Hour means one AMP for one hour. It is amps X hours. If you have something that pulls 20 amps, and you use it for 20 minutes, then the amp hours used would be 20 (amps) X 20/60 (hours) or 6.67 Ah.
The Cold Cranking Ampere (CCA) rating refers to the number of amperes a battery can support for 30 seconds at a temperature of 0°F until the battery volt drops to 1.20 volts per cell, or 7.20 volts for a 12 volt battery.
The lifespan of any battery will vary considerably with how it is used, maintained and charged. Extreme temperatures also affect the output of the battery.
Although auto dealers may have more repair bays and bigger waiting rooms, Zabeel Cars consistently beats dealers by offering its customers better prices, and quickest service in the most convenient and personalized way. To us you are not just a number. We greatly value the business of all our clientele, and as such, treat each customer like family.
Price for your car battery can be obtained on the phone from our customer service agents and vary from car to car. All battery prices include transportation, testing and installation charges.
our technicians are equipped with state-of-the-art battery testing equipment, tools and analyzers, and high quality automotive batteries with a 12 month warrantee. The battery warranty is valid for one vehicle registered within Kenya. Warranty becomes void if the battery is tampered with or used in another vehicle. Warranty does not cover loss of time, inconvenience, loss of vehicle use or other incidental or consequential damage due to charging system failure, negligence, abuse, accident or improper installation.
We provide all type of battery brands such as Amaron, Chloride Exide, Bosch, Energizer, Varta, Optima and more. It depends on the car make and size’s
No, different cars require different size batteries depending on model and engine specification. Our technicians at Zabeel ensure your car is fitted with the correct description to fulfill your car’s optimum needs.
Yes, all our technicians patrol in the metropolitan area and will install the car battery at home, work, roadside or wherever you are in Dubai or Abu Dhabi.
Our technician will reach you as soon as possible and have you up & running as quickly as possible. The time might vary during busy periods and during weekends and public holidays.
While DIY replacement is possible, it’s not recommended for most drivers in Nairobi due to:
- Risk of incorrect installation damaging your car’s electrical system
- Difficulty matching the right battery type (Ah, CCA, size) for your vehicle
- Lack of proper tools and safety gear (batteries contain corrosive acid!)
At Zabeel, our certified technicians bring the right battery + tools to your doorstep anywhere in Nairobi — and we safely dispose of your old battery per Kenyan environmental guidelines.
In Nairobi’s stop-and-go traffic and frequent power fluctuations, car batteries wear out faster. Watch for these signs:
- Slow engine crank or difficulty starting (especially in the morning)
- Dim headlights or electrical issues (e.g., malfunctioning radio or windows)
- Corrosion on battery terminals or a swollen battery case
- Battery older than 3–4 years
We recommend a free battery health check at Zabeel — especially before the rainy season or long upcountry trips!
